Physicians know how to treat human-borne viruses but are often unprepared to deal with the ones disseminated by computers. Every day, viruses – along with worms, spyware, Trojans, bots, rootkits and other malicious intruders – infect millions of computers and shut down businesses large and small all over the world. Medical practices are not immune to these threats and their ensuing data breaches. Rich repositories of personal, clinical and financial data, combined with relatively modest information management capabilities, make medical practices prime candidates for numerous cyber threats, from hacking to computer viruses. These threats will likely be more widespread as practice management systems increase in sophistication, patient information becomes more connected through electronic health records and health information exchanges and health data became more accessible as practices increase their use of tablets, smartphones and other mobile devices.
Email has become deeply ingrained in business operations. Internal communications are often accomplished more by email than by phone or face-to-face meetings. Communications with external clients, vendors, partners and other business contacts are perhaps even more dependent on email. Calls and meetings are scheduled by email; decisions are made based on email correspondence; inquiries, proposals and contracts are sent by email; communications, both mundane and critically important, are handled by email more than any other medium. Businesses have become so accustomed to using email that a few minutes of server downtime is enough to have employees and executives alike calling the help desk. While a minute or two of email server downtime is not catastrophic, no organization can function effectively if downtime increases to hours or days.
No organization can afford to operate without an email security strategy. The risk landscape is constantly changing with new threats surfacing every day. This white paper looks at email security in small and medium businesses, the solutions available and what features SMBs cannot do without. Poor performance is a common problem that can plague computer workstations. While IT professionals are usually cognizant of how to fix their own machines, it can take significantly more time to diagnose and resolve an arbitrary workstation that is sent in to the IT department. Yet this is what system administrators and IT managers are faced with all the time, even as harried employees demand an immediate fix so that they can get back to work..
This guide provides time-saving tips that IT admins at small and mid-sized companies can use to stay on top of their workloads, keep systems running and protected, and maintain a healthy work/life balance. Administering IT in small and mid-sized companies can be a difficult task, as there is often a very small team responsible for ensuring the productivity of hundreds of workers. In addition to solving urgent day-to-day issues, the IT team must balance delivery of work on strategic long-term projects, and provide advice to keep the business competitive. This juxtaposition often makes workload planning and scheduling difficult. Changes in the IT landscape - including rising trends of BYOD (bring your own device), ‘-as-a-service’ solutions, and hybrid environments - mean that ‘the IT department’ must be familiar with many more systems, devices, and environments than ever before, and know how to keep all of them running and secure.
Before the advent of laptops and the rise of remote and mobile workers, if there was a problem you knew where to fix it - the devices that needed tending to were all somewhere in the office. Modern IT pros have no such luck. Workers are now scattered, whether in satellite offices, telecommuting or road warriors. To make things even more complicated, remote workers rarely only have one device (such as laptops, tablets and smartphones).